Cell Phones and Surveillance..A Test!

In society today, surveillance is a prevalent issue that has been receiving attention from both mainstream news as well as academia. Some people are unaware of the extent that they are being monitored and watched by the government, corporations and advertisers. When discussing cell phones in particular the amount of surveillance over personal information is vast. Recently I went to Fido because my friend wanted to know some information about her wireless phone account and she didn’t have the time to go and talk with people from Fido herself. I offered to go for her, but she was very doubtful that Fido would give information to me about her account. I went anyways and asked them questions about when her contract was up, how many Fido dollars she had, and where her billing information was being sent. The man helping me at Fido did not hesitate to give me this information and he didn’t even ask me for ID to make sure that I was the person whose account he was revealing information about. I was able to obtain all of the information that my friend wanted to know about her account from the Fido representative. I thought that this was very interesting and it made me think about not only how much information is accessible to people who work at Fido but also how easy it was for me to obtain this information. To this day, I am still unsure as to whether the man I talked to at Fido was technically allowed to give me this information or if he just did it to be nice.